Employer Contact Information
Choose which contact best fits your issue. If you have an account with the Online New Hire system, you may post a request there.
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Online New Hire Reporting System
If you are having problems with your password or have questions concerning the Online New Hire Reporting system, please call Customer Service at 1-888-245-1938 or 312-803-7253. -
Income Withholding
Customer Service: 1-888-245-1938 or 312-803-7253 -
National Medical Support Notice (NMSN)
Customer Service: 1-888-245-1938 or 312-803-7253 -
Illinois State Disbursement Unit (SDU)
Unless otherwise directed in the Order/Notice employers should submit income withholding payments to:
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Illinois State Disbursement Unit (SDU)
P.O. Box 5400
Carol Stream, IL 60197-5400
Phone: 1-877-664-5738
Visit: www.ilsdu.com -
Illinois Department of Employment Security - New Hire Reporting
Phone: 1-800-327-HIRE (4473)
Fax: 217-557-1947
Email: DES.NewHireReports@Illinois.gov
Visit: www.ides.state.il.us