Skip to Content Skip to Search Skip to Navigation
Child Support Services
JB Pritzker, Governor
Illinois Child Support

Employer Contact Information

Choose which contact best fits your issue. If you have an account with the Online New Hire system, you may post a request there.

Online New Hire Reporting System

If you are having problems with your password or have questions concerning the Online New Hire Reporting system, please call Customer Service at 1-888-245-1938 or 312-803-7253.

New Hire Reporting

Illinois Department of Employment Security
P.O. Box 19473
Springfield, IL 62794-9473
Phone 1-800-327-HIRE (4473)
Fax 217-557-1947
Visit www.ides.state.il.us

Income Withholding

Customer Service: 1-888-245-1938 or 312-803-7253

National Medical Support Notice (NMSN)

Customer Service: 1-888-245-1938 or 312-803-7253

Illinois State Disbursement Unit (SDU)

Unless otherwise directed in the Order/Notice employers should submit income withholding payments to:

Illinois State Disbursement Unit (SDU)

P.O. Box 5400
Carol Stream, IL 60197-5400
Phone 1-877-664-5738
Visit www.ilsdu.com