Skip to Content Skip to Search Skip to Navigation
Child Support Services
Illinois Child Support

Employer Contact Information


Choose which contact best fits your issue. If you have an account with the Online New Hire system, you may post a request there.
  • Online New Hire Reporting System

    If you are having problems with your password or have questions concerning the Online New Hire Reporting system, please call Customer Service at 1-888-245-1938 or 312-803-7253.
  • Income Withholding

    Customer Service: 1-888-245-1938 or 312-803-7253
  • National Medical Support Notice (NMSN)

    Customer Service: 1-888-245-1938 or 312-803-7253
  • Illinois State Disbursement Unit (SDU)

    Unless otherwise directed in the Order/Notice employers should submit income withholding payments to:
  • Illinois State Disbursement Unit (SDU)

    P.O. Box 5400
    Carol Stream, IL 60197-5400
    Phone: 1-877-664-5738
    Visit: www.ilsdu.com
  • Illinois Department of Employment Security - New Hire Reporting

    Phone: 1-800-327-HIRE (4473)
    Fax:    217-557-1947
    Email: DES.NewHireReports@Illinois.gov
    Visit:  www.ides.state.il.us